What types of boilers do you manufacture?

Henan AIX Equipment Co., Ltd. manufactures a comprehensive range of industrial boilers including:

• Gas & Oil Fired Boilers: WNS series (0.5-20 T/H) and SZS series (4-35 T/H)
• Biomass Boilers: DZH, DZL, and SZL series for various biomass fuels
• Thermal Oil Heaters: YGL (vertical), YLL (horizontal), and YYQW series
• Electric Boilers: Electric steam and hot water boilers
• Hot Water Boilers: CLHG series for space heating
• Pressure Vessels: ASME certified storage tanks and process vessels
• Chemical Reactors: Stainless steel, glass-lined, and enamel reactors

What is the efficiency of your boilers?

Our boiler efficiency varies by type:

• Gas & Oil Boilers (WNS/SZS): Up to 98% with condensing technology
• Biomass Boilers: 85-92% depending on fuel type
• Thermal Oil Heaters: Up to 95%
• Electric Boilers: 98-99% (near 100% conversion)

What fuels can your boilers use?

We offer boilers for multiple fuel types:

• Gas: Natural gas, LPG, biogas
• Oil: Diesel, heavy oil, waste oil
• Biomass: Wood chips, pellets, rice husk, palm kernel shells, bagasse, corn cobs
• Coal: Various grades of coal (for DZH/DZL/SZL series)
• Electricity: For electric boilers

What is the steam capacity range?

Our steam boilers cover a wide capacity range:

• Small Capacity: 0.5-2 T/H (WNS, DZH series)
• Medium Capacity: 2-10 T/H (WNS, DZL series)
• Large Capacity: 10-35 T/H (SZS, SZL series)

For hot water boilers and thermal oil heaters, capacity is measured in MW or kcal/h.

What pressure ratings are available?

Our boilers are available in various pressure ratings:

• Low Pressure: 0.7-1.0 MPa (suitable for most industrial applications)
• Medium Pressure: 1.25-2.5 MPa (for power generation and large industrial)
• High Pressure: Up to 3.8 MPa (for specialized applications)

Custom pressure ratings are available upon request.

Do you provide automatic control systems?

Yes, all our boilers come with advanced control systems:

• PLC Control: Programmable Logic Controller with touch screen
• Automatic Operation: Auto start/stop, load adjustment
• Safety Protection: Multiple safety devices (pressure, water level, flame, temperature)
• Remote Monitoring: Optional remote monitoring capability

What certifications do you have?

Henan AIX Equipment Co., Ltd. holds comprehensive certifications:

• ASME: S Stamp (Boilers) and U Stamp (Pressure Vessels)
• CE: PED 2014/68/EU compliant for European markets
• ISO 9001:2015: Quality Management System
• ISO 14001: Environmental Management System
• GB Standards: Chinese Special Equipment Manufacturing License

How do you ensure product quality?

We implement strict quality control measures:

• Material Inspection: All materials certified and traceable
• Welding Quality: Certified welders, automated welding processes
• Testing: Hydrostatic pressure testing (1.5x design pressure)
• NDE: Non-destructive examination (RT, UT, MT, PT)
• Final Inspection: Comprehensive performance testing before shipment

What is the delivery time?

Delivery time varies by product type and quantity:

• Standard Models: 15-30 days (WNS series, small capacity)
• Large Capacity: 30-45 days (SZS series, large thermal oil heaters)
• Custom Orders: 45-60 days (special specifications)

Express delivery is available for urgent orders.

Do you provide installation services?

Yes, we provide comprehensive installation support:

• On-site Installation: Our engineers can supervise or perform installation
• Commissioning: System testing and optimization
• Training: Operator and maintenance staff training
• Documentation: Complete manuals and drawings

Remote installation guidance is also available via video call.

What is the warranty period?

Our standard warranty terms:

• Boiler Body: 2 years
• Burner & Controls: 1 year (or per manufacturer warranty)
• Wearing Parts: 6 months

Extended warranty is available upon request.

Do you provide spare parts?

Yes, we guarantee spare parts availability:

• Standard Parts: Available from stock
• Custom Parts: Manufactured on demand
• Parts List: Complete spare parts list provided with each boiler
• Lifetime Support: Parts available for the lifetime of the equipment

How do I contact technical support?

Our technical support is available through multiple channels:

• Email: [email protected] (24-hour response)
• WhatsApp: +86-130-3760-0603 (instant response)
• Phone: Available during business hours (UTC+8)
• Video Call: Remote troubleshooting via video call